FAQ’s

Dates & Location

Groundwater Country Music Festival will be back  12-14 November 2021.

The move will enhance everything the festival has to offer, showcasing the best of the Gold Coast as well as doing what it does best, bringing Country music to Australia’s favourite playground. Make the most of the longer days and warmer weather and enjoy the Gold Coast’s iconic sun, sand and surf.

Groundwater Country Music Festival is located throughout the Broadbeach precinct on the Gold Coast, Queensland, Australia. You can view the performance areas on the Groundwater Country Music Festival map.

As the festival does not take place until 2021, restrictions are likely to change between now and then. The health and safety of our attendees, volunteers and team is our top priority and we will continue to monitor COVID-19 regulations to ensure our event complies at all times. Rest assured, we are working hard to bring Groundwater Country Music festival back and deliver a COVID Safe version in 2021.

Entry

No way – our festival is FREE for everyone to enjoy! But if you’re looking to score a front row spot for one of our headline acts, we do have a ‘first in, best dressed’ policy.

Just come right in! As we are a non-ticketed event within the open area in the Broadbeach precinct, you can come and go as you please.

Accommodation

Ultimately the choice is yours. However, if you are looking at accommodation options, we do recommend securing your preferred accommodation experience sooner rather than later. We also recommend enquiring about the refund/cancellation policy prior to making a booking – policies are becoming more flexible in these uncertain and ever-changing times.

There are so many great accommodation options available in Broadbeach or surrounding areas.

There are so many great accommodation options available in Broadbeach or surrounding areas.

Sorry! Sadly, there are no campgrounds located within the festival as the event is located in the heart of an open, CBD area. But don’t worry! There are plenty of accommodation options available, just visit our accommodation page. If you are looking for Gold Coast Camping Grounds go to the Visit Gold Coast website here for all the best options – including information on backpackers and hostels.

Artist Info

Hang tight, our 2021 lineup is still to be announced. You can stay up to date with all the latest Groundwater news by following the Official Facebook page

To get your Groundwater Country Music Festival merchandise signed, head to the ‘Onsite Retail’ tent – the one that sells the artist CD’s. Artist signings are after the shows but stay up to date by following our social media. See the Site Map for the location.

At the festival

There will be a limited amount of seating provided on a first come, basis at the Broadbeach Mall Stage plus many of the indoor venues also have seating on offer.

We’re all about ensuring everyone has the best possible experience at Groundwater.

So, you are welcome to bring your own portable, single-seater chairs to the festival, however please note that chair restrictions will apply at various times and for certain performances, in the interest of safety & comfort for all our patrons.

If you opt to bring a chair, it will be on the proviso that you understand that you may at any stage be asked by the organisers or security to stand up and remove your chair.  In this instance, please do not take offence and follow the instructions of the organisers.

We also ask that you do not leave your chairs unattended as your unaccompanied chair may be removed, again in the interest of crowd safety.

Groundwater Country Music Festival will not be selling or hiring any chairs to patrons however local retailers, may have some in stock for those interested.

Sorry! Unfortunately not. As the Groundwater Country Music Festival is an unlicensed event, alcohol can only be consumed within licensed venues.

Sure! But only in licensed venues. Remember that alcohol cannot be taken out of the licensed venues.

Standard Smoking laws apply, 4 metres away from all buildings including restaurants etc. There is no smoking permitted in pedestrian malls including the Broadbeach Mall.

There are several public toilets located throughout the festival including in The Oasis Shopping Centre and Niecon Plaza as well as in venues.

Of course! We will have Security based at each of the stages and roving throughout the festival footprint, supported by a Queensland Police Service team.

All outdoor stages will be going ahead as planned in regards to rain and plus there are 10 indoor venues operating with free live music! We will keep you up to date on our website and Groundwater Country Music Festival Facebook page if ANYTHING changes. We suggest checking if you aren’t sure but no post means everything is still going ahead!

If the weather is deemed dangerous or risking public safety we will communicate through Facebook and announcements at the festival if a show is to be cancelled.

Food & Markets

There sure is! The Groundwater Country Music Festival is situated in the heart of the Broadbeach CBD with plenty of restaurants, cafes, bars, fast food and supermarkets to suit everyone’s taste buds.

Thanks for wanting to get involved! Groundwater Country Music Festival operates in a precinct with a multitude of restaurants, cafes and bars, catering to a variety of needs and cuisines. As a result, additional food vendors are unlikely to be required for this event.

We work closely with Art & Craft on the Coast Markets to provide market stalls to the festival. If you would like additional information or would like to provide an expression of interest please contact them via their website here.

Accessibility

Yes! There are accessible viewing areas throughout the festival that will be signed on the outdoor stages.

A location at the Broadbeach Mall Stage on the Oasis Shopping Centre side of the stage at the top of those stairs,

At the Surf Parade Stage, on the corner of Surf Parade and Queensland avenue also located at side of stage.

For more information, click on the links below:

The Broadbeach Mobility Map

Accessible Gold Coast

Broadbeach Transport

Please contact venues directly for information on their accessible viewing areas.

Kids & Families

We are a family-friendly music event for all ages but please be mindful that some venues may have age restrictions due to licensing.

Yes! Groundwater Country Music Festival is a family-friendly music event for all ages but there is also the art & craft markets.

Stay up to date

Keep up to date with all of the news and announcements surrounding the 2020 Groundwater Country Music Festival, with updates sent directly to your inbox.

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